ServiceMax Classic for iPad brings the power of your entire organization to every service call. A simple, intuitive field-ready design helps technicians deliver flawless field service with service workflows, account history and sales tools that maximize productivity and revenue. Easy to use features reduce administrative time and make everything faster– from scanning a barcode and entering time and materials to capturing a customer signature. Plus, Smart Sync makes working offline faster and more reliable with disconnected access to the right data and workflows.
**To use the latest features available, ServiceMax customers can upgrade for free to the ServiceMax Classic release.**
Features
• Access to all pertinent data: entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, parts and more
• Multiple calendar views of work orders, long-term projects and tasks can be dynamically changed for self-scheduling
• One-touch communication and hands-free GPS navigation offer quick access to job information
• Push notifications alert technicians to updated work orders and events
• ServiceMax Service Flow provides configurable, step-by-step process workflows for any type of service to keep techs on track
• Troubleshooting gives expert access to product documents, videos and social collaboration
• Search to quickly locate parts and products in trunk stock, customer consignment, stocking hubs and more
• Real-time, automated pricing validates entitlements for accurate time and materials estimations
• Add attachments , so techs can easily capture and share photos/video taken at the customer site, email service reports, or contracts
• Smart Business Docs to create service reports, invoices, etc. and have customers sign them while on site
• Intuitive field-ready design features large targets, fewer clicks, time-saving formula fields and data validation
• Advanced data validation during data entry ensures data integrity even if connectivity is not available
• Smart Sync delivers fast, reliable offline performance using bi-directional sync and advanced offline scenarios
• Single sign on (SSO) and OAuth 2.0 support ensure faultless, secure access